MacArthur Place is honored to be recognized as Sonoma’s only Forbes Four-Star property. We look forward to welcoming you for hotel stays, dining and spa treatments.

Health, Wellness & Peace of Mind

OUR COMMITMENT 

At MacArthur Place, our primary goal is to care for your health, well-being, and peace of mind at every moment of your stay. We are closely monitoring government mandates, local and industry-specific protocols and Centers for Disease Control (CDC) hygiene standards. We are carefully following guidelines from these entities to ensure the safety and well-being of our guests, colleagues, community and our own staff, as your health and safety is contingent upon theirs. And, we are committed to doing everything we can to make MacArthur Place a respite when you visit. 

SHARECARE VERIFIED™ WITH FORBES TRAVEL GUIDE BADGE

MacArthur Place is one of only 200 hotels that have been awarded the Sharecare VERIFIED™ with Forbes Travel Guide Badge which certifies our hotel’s adherence to more than 360 global health security standards. The comprehensive assessment covers:

  • Health and hygiene protocols
  • Cleaning products and procedures
  • Masks and PPE
  • Ventilation
  • Management accountability
  • Health safety communication with guests and employees

AAA INSPECTOR’S BEST OF HOUSEKEEPING HOTEL 2021  

MacArthur Place was named a 2021 AAA Inspector’s Best Of Housekeeping hotel. This award indicates that our property’s cleanliness and condition rank in the top 25% of the 27,000 AAA Inspected hotels.

CARING FOR OUR STAFF

The health, safety and peace of mind of our guests is wholly contingent upon the health of our staff in both front and back of house positions. We have gone to great lengths to ensure our entire team is healthy and well taken care of, so they can in turn take great care of you during your stay. This means requiring masks for all unvaccinated employees, easy access to rapid Covid testing on-site, rigorous quarantine protocols for employees that test positive or are exposed to Covid, and other measures to ensure our team is safe and healthy.

CLEANLINESS STANDARDS

We take extreme pride in the cleanliness of our resort and its facilities — it is central to our character and fundamental to how we operate as a luxury property. As always, we continue to take every measure to meticulously clean and disinfect our entire resort including guest rooms, fitness and spa areas, food and beverage outlets, and all public areas on a regular basis. In addition to our already-stringent cleanliness protocols, we have established a Cleanliness Standards Committee to advance our efforts, implement heightened standards and train our staff. 

Contact Us

Thank you for your understanding and flexibility as we continue to hone our protocols to meet the latest health guidelines and, of course, keep your well-being and peace of mind at the fore. Should you require any additional information or specific support, please reach out at any time using the info below:

info@macarthurplace.com

Text (707) 600-2848

Call (707) 938-2929