FREQUENTLY ASKED QUESTIONS
How far are you from the center of town? Can we walk there?
We are a hop, skip and a jump from the center of town, known as Sonoma Plaza, or “The Square.” In more concrete terms, we are a ten minute walk, a 5 minute bicycle ride (less if you use one of our electric bikes!) and a 3 minute drive. Our property sits at the edge of a beautiful residential neighborhood with Victorian, mid-century, craftsman and modern homes and stately trees, so the walk or bike ride to the center of town is peaceful, beautiful and safe.
Are there wineries close to you?
Sonoma Plaza, a ten minute walk from MacArthur Place, is home to more than 30 tasting rooms, most of which are open to the public and welcome walk-ins. And within a short 8-12 minute drive, you can access over two dozen additional wineries amidst the vineyards and foothills. We are also a 20-minute drive from Napa, with its own impressive array of wineries.
Do you offer an airport transfer service, or a shuttle to Sonoma Square?
We do not offer a standard, regularly-scheduled transport service. We work with each guest personally to customize transportation to their preferences. Whether you fancy a shuttle bus, town car, rideshare, limousine, refurbished vintage Land Rover…or an electric bicycle, our concierge team would be happy to help you plan the perfect mode of transport for your journey.
Is it easy to get Uber and Lyft?
Uber and Lyft are available in Sonoma, although wait times can range dramatically depending on the time of year, day of the week or time of day. Summer weekends, holidays and big event nights (such as the Tuesday Night Farmers Market in May thru October), for instance, usually require a significant wait. If you are planning a day of wine tasting at various vineyards, we recommend hiring a driver or booking a tour for a more seamless experience. For airport transportation, we recommend allowing extra time in case wait times are lengthy. Alternatively, we would be happy to arrange a driver or shuttle service for you.
EAT & DRINK
Do you have a restaurant on property?
Our newly-reimagined property has three culinary outlets. Layla is a contemporary and elevated Mediterranean restaurant. The Bar at MacArthur is a warm and inviting bar-lounge that serves a curated selection of cocktails, beers and an easy all-day menu, And The Porch is a communal coffee shop, stock house, and marketplace.
Are there any vegetarian or vegan options on the menu?
As a Mediterranean “farm kitchen,” Layla offers an array of fresh and seasonal dishes featuring fresh and local produce in Sonoma. We have several vegetarian and vegan options. A few favorites are the Vegan Bolognese as well as our seasonal hummus. Many dishes can also be made vegetarian or vegan upon request.
Do you offer in-room dining? What are the hours?
Traditional in-room dining service has been paused. Our restaurant serves food daily from 7:30am – 11pm, and we are happy to pack your order for pick-up if you prefer to enjoy your meal in the privacy of your room. We also offer contactless delivery to your guestroom (a 20% service fee is included).
SPA & FITNESS
What kind of equipment do you have in your fitness room?
Adjacent to The Spa at MacArthur is a fully-equipped fitness center for an intensive and effective workout, or a restorative post-spa stretch. Recently upgraded with state-of-the-art equipment, our fitness studio includes:
- 2 Peloton Bikes
- 2 TRX Systems
- 1 Rep Fitness Dual Cable Cross Machine
- 1 Woodway Treadmill
- 1 Precor Elliptical Machine
- 2 Sets of Free Weights
- 1 Set of Kettlebells
- Stretching / Yoga Mats
- Bosu Ball
Is your pool heated?
Our pool is heated year round, and usually kept at 80 degrees — refreshing on a hot summer day and comforting on a brisk fall evening. We also have a heated whirlpool.
SERVICES & AMENITIES
What amenities and services are included with our stay?
We offer an array of complimentary services and amenities to enjoy during your stay:
- Valet parking
- Freshly ground, steeped coffee in-room daily
- Gratuity for bellmen, valet, front desk, housekeeping & engineering
- Pedal-assist Blix electric bikes for 3-hour use
- Custom monogram slippers
- Fitness center use
- Electric vehicle charging stations (Tesla & universal)
Do you offer points or other rewards for hotel stays?
Currently, we do not offer a points system. We do of course recognize and reward our most frequent and loyal patrons with a special welcome amenity and extra- personalized attention.
How much is your pet fee and what does it include?
Our pet fee is $150, with an extra $50 per dog (two dogs maximum). This fee includes deep cleaning of the guestroom and furnishings after your stay, as well as a host of amenities for your four-legged companions. We offer a dog bed, food and water bowls, treats, toys and waste bags. View our complete pet policy.
Are there babysitting services on site?
We do not have on-demand babysitting services on property, but we would be happy to recommend local nannies and babysitters that are highly regarded.
EVENTS & PROGRAMMING
Are there any special events happening around town during my stay?
There is always something exciting happening in Sonoma. Our concierge would be happy to suggest an itinerary for a day’s excursion in the vineyards, a jaunt to the coast, a walkabout in town or anything else you have in mind. We also share curated itineraries and spotlights on local happenings in our Journal and in our current resort guide.
Do you host weddings? How can I check availability and get a quote?
Whether it’s an intimate gathering or a lavish celebration, MacArthur Place is an idyllic setting for your dream Sonoma wedding. We have a variety of beautiful indoor and outdoor venues that are perfect for your wedding or special event. And, with our dedicated event staff and on-site catering, we’ll be with you every step of the way and ensure your event goes off without a hitch. View our wedding packages or submit an RFP.